Privacy Policy & Cookies

Please note, this privacy policy applies to this website. If you do not accept this privacy policy and cookies notice, do not use this Site.

Teknos may use the information you provide and other information held about you for the purposes set out below.

When you create or log in to an online account you agree to our privacy policy and cookie notice. Information collected from your use of this website will be processed in accordance with this notice. Please see our cookies notice.

Information we may hold about you

  • Information you've provided to us, including our websites
  • Information about products and services you've ordered or enquired about
  • Information we collect using cookies stored on your device (for example, this may be a PC, phone or tablet). For more information on cookies and how to manage them, please see our cookies notice below.
  • Your IP address, this is a number that identifies a specific network device on the internet and is required for your device and is required for your device to communicate with websites
  • Technical information from your device relating to the service you receive

Please do not submit your personal information to us if you do not wish us to collect it.

How we may use your information

By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which shall include (without limitation):

  • Verifying your identity (for example when you return to the Site)
  • Personalising your visits to the Site and developing the design and style of the Site to improve the services provided to you
  • Informing you about the latest changes to the Site, or products, services or promotional offers that you might find interesting
  • Dealing with, and responding to you about, a comment you have submitted
  • Conducting market research
  • Carrying out statistical, technical and logistical analysis
  • According to your preferences, communicating (and personalising such communication) with you:
  • To send you periodic newsletters about your chosen services
  • To send you direct marketing. This may include communications by post, telephone or email or SMS about our products and services, events and special offers, including where applicable, for a reasonable time after you have ceased to be a customer of ours

We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

Cookies notice

You should be aware that when you use our websites, mobile sites, or mobile apps, we may collect information by using 'cookies'.

What are cookies and how do they work?

Cookies are small bits of text that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you and can then tailor what you see on the screen.

What do you use cookies for?

Cookies are an important part of the internet. They make using websites much smoother and affect lots of the useful features of websites. There are many different uses for cookies, but they fall into four main groups:

(i) Cookies that are needed to provide the service you have asked for

Some cookies are essential so you can move around the website and use its features. Without these cookies, services you've asked for can't be provided. These cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet.

Here are some examples of essential cookies:

  • Keeping you logged in during your visit; without cookies you might have to log in on every page you go to.
  • When you add something to the online shopping basket, cookies make sure it's still there when you get to the checkout.
  • Some are session cookies which make it possible to navigate through the website smoothly. However these are automatically deleted after you close your web browser.

(ii) Improving your browsing experience

These cookies allow the website to remember choices you make, such as your language or region and they provide improved features.

Here are a few examples of just some of the ways that cookies are used to improve your experience on our websites:

  • Remembering your preferences and settings, including marketing preferences.
  • Remembering if you've filled in a survey, so you're not asked to do it again.
  • Remembering if you've been to the site before. If you are a first-time user, you might see different content to a regular user.
  • Showing you information that's relevant to products of ours that you have.
  • Enabling social media components, like Facebook or Twitter.
  • Showing 'related article' links that are relevant to the page you're looking at.

(iii) Analytics

We like to keep track of what pages and links are popular and which ones don't get used so much to help us keep our sites relevant and up to date. It's also very useful to be able to identify trends of how people navigate (find their way through) our sites and if they get 'error messages' from web pages.

This group of cookies, often called 'analytics cookies' are used to gather this information. These cookies don't collect information that identifies you. The information collected is anonymous and is grouped with the information from everyone else's cookies. We can then see the overall patterns of usage rather than any one person's activity. Analytics cookies only record activity on the site you are on and they are only used to improve how a website works.

Some of our websites and some of the emails you might get from us also contain small invisible images known as 'web beacons' or 'tracking pixels'. These are used to count the number of times the page or email has been viewed and allows us to measure the effectiveness of its marketing and emails. These web beacons are anonymous and don't contain or collect any information that identifies you.

Contacting us and accessing your personal information

Any queries or comments about this privacy notice or if you wish to review or receive copies of the personal information we hold about you should be sent to or write to us at:

TEKNOS UK Ltd
Unit E1,
Heath Farm
Banbury Road,
Swerford
Oxfordshire
OX7 4BN

This website is subject to our Terms of Use.

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